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Old 08-24-2013, 08:07 AM   #20
bluidkiti
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Difficult Conversations

Often we put off having difficult conversations because we don't want to have them. Why not take a little time for preparation. Work out your purpose for having the conversation. Envision the outcome you’re hoping for. Mind sketch the important points you need to get across. Be clear about how you will keep your emotions and reactions under control. Most importantly, if you think the conversation is going to be difficult, it probably will be. So adjust your attitude and think, "I'm going to handle the conversation with ease and calm."
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